Jaye Tyler, a recent Brown University graduate with a philosophy degree, holds a dead-end job as a sales clerk at a Niagara Falls gift shop. Jaye is the reluctant participant in conversations with various animal figurines — a wax lion, brass monkey, stuffed bear, and mounted fish, among others — which direct her via oblique instructions to help people in need.
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When Jaye Tyler is convinced by a waxed lion to chase after a shinny quarter, she finds herself returning a lost purse to a lady (who instead of thanking her, is punched in the face), meeting an attractive and sweet bartender names Eric, introducing her sister, Sharon to the EPS newly divorced bachelor, Thomas, she knows, and later discovering her sister, Sharon's sexuality.
While working another shift, Jaye is approached by a young girl who, after an introduction, tells her that she stole her wallet. As she gives it back to her, Jaye notices that she has a stuttering problem and a stuffed chameleon tells her to "get her words out". This eventually leads to the girl - nicknamed Binky- getting a job at Wonderfalls, with Jaye as her mentor. Unfortunately, Binky starts to take the mentor idea too seriously and seemingly takes Jaye's identity: Her job, her friends, her family, her looks, and her personality. With the animals still telling her to "get her words out", Jaye decides to take matters into her own hands.
Jaye and Eric find a woman in the Barrel, who they discover is a nun that is trying to leave her abbey. A priest comes looking for her to try to convince her to come back, but isn't very successful in doing so. Jaye naturally gets wrapped up in it, and taking instructions from the animals, eventually helps the two.
Jaye's father ends up in the hospital after she helps him collect garbage; the muses instruct Jaye to help an old high-school nemesis.
When Jaye's brother sees her talking to inanimate objects, he begins to question her state of mind; the animals help Jaye reunite her family with the housekeeper.
An old celebrity Millie Markus drops into town to reminisce about being the first woman to ride in a barrel over the falls and survive. Only, she wasn't. Vivian, the real one who went over the falls, calls her bluff.
As Eric and Heidi's marrage tries to get back on track. Jaye spirals wildly out of control as the muses convince her that she must ""Save Him From Her"", save him from the fact that some is going to murder him. To deal with things, she visits the family's therapist.
Heidi, Eric's wife, shows up and wreaks havok on he and Jaye's relationship. Meanwhile, fed up with the things that don't talk, Jaye convinces her brother to take all the talking animals from her. Jaye's mom goes out on a date and everything comes to a head.
Jaye performs an unethical act, proposed by the animals, that ultimately improves the lives of her neighbors.
As Jaye and Eric verbally spar over their relationship, or more precisely, lack of one, they encounter and help a Russian mail order bride, Katya, and Peter the 12 year old that ordered her.
Jaye and Eric, now officially dating delve a little deeper into thier relationships. But Jaye, under the influence of the talking things that don't talk, snaps a photo of 2 birds which sets in motion a bird napping, a brother and best friend challenging, Jaye questioning her relationship with Eric and a zoologist and janitor's relationship.
Jaye, Sharon and Mahandra visit a nearby Indian reservation, where the spirit of a dead grandmother send all three on a new path towards easing Jaye's burden. Aaron and Jaye continue on this path and hilarity ensues.
Jaye, Sharon, mouth-breather and the local security guard get held hostage at Wonderfalls. In the meantime, everyone evaluates their relationships as Jaye's parents start to prep for their anniversary.