Claude Casey moved up in the secretarial world of television news, from temp to the anchor's desk. After her boss hires her full time, Claude realizes she may be in over her head in this world of assistants fighting to get ahead. But Claude is determined to prove that though she may not be perfect, she's not going down without a fight.
Upon returning from vacation, Claude learns that her boss, network anchor Will Butler, has resigned, leaving her jobless. Luckily her trusty friends, Owen and Ramona, have secured her a position as a temp on the 4th floor, right back where she started three years ago. Jeb Denton, the new anchorman, has promoted his wife, Lydia, to producer, and Claude's worst nightmare comes true when she's offered a job as Lydia's assistant. She hesitantly accepts the job on condition that she be given more responsibility, but working for Lydia proves to be a dangerous bargain. Meanwhile, Owen becomes addicted to Carl's new soft serve ice cream machine.
After quitting as Lydia’s assistant, Claude is back to “floater” status. However, the only spot available is working with Lydia, so Claude reluctantly agrees to work for her, but with conditions. Lydia’s first major assignment is to produce a complicated segment for the news. She pretends to have everything under control, but ends up breaking down and begging Claude for her help. Claude saves her only after she’s given a raise, a promotion and an apology. Meanwhile, Ramona gets a call that she may need to quit and return to the National Guard, leaving Owen and Carl freaking out.
After a long week, Claude, Carl, Ramona and Owen enjoy a night out for happy hour at their favorite bar. A little tipsy, Claude and Carl head home and, when one thing leads to another, they end up in bed together. They decide to keep it a secret from everyone at work to protect their friendship, but their attraction to each other makes it difficult. Meanwhile, Jeb incites a power struggle between Lydia and Kipp to keep them both